As an outcome of the work of Lod’s Multicultural Forum, a first training on cultural competency for service providers has begun. This is probably the first training of this kind at the national level.
Today’s meeting, the first in the series, was facilitated by Najuan Daadleh and hagai Agmon-Snir from the JICC. The meeting with attended by 15 participants coming from various departments of the Lod municipality, the local employment service, non-profit organizations, community centers and more.
The first two meetings focus on cross-cultural communication and an introduction to cultural competency. Additional meetings will provide models for better communication with a client of a different cultural background, using interpretation, adapting a service to various client groups, and other relevant topics. Case studies and simulations will enhance the learning process.