We’ve already noted here how Atta’a has become the #1 go-to resource for East Jerusalem Palestinians seeking information about matters having to do with the Israel Ministry of the Interior, coming up first (even before the official site) in any Arabic-language Google search for “Israel Ministry of the Interior, Jerusalem.”
Now, Atta’a is broadcasting its expertise in mainstream Arabic-language media as well. On February 17, Atta’a Director, Daud Alian, appeared in a 25-minute interview on Palestinian television, describing the situation that many Palestinian residents of East Jerusalem face when trying to deal with the Israel Ministry of the Interior. Here’s the video, from the Atta’a Facebook page:
A few weeks later, a story on the same subject appeared in the Arabic-language East Jerusalem-based Al-Quds newspaper, the largest and most widely read Arabic-language daily newspaper in the Palestinian territories. Here’s a link to the online version of the article, and a picture of the printed version:
0202-Points of View from Jerusalem translated parts of the article into Hebrew. Here are a few selected quotes:
The Suffering of Those Needing Services from the Israeli Ministry of the Interior is Only Getting Worse
Daud Alian, Director of the Atta’a Center, which specializes in informing residents about procedures of the Ministry of the Interior, the National Insurance Institute and the Jerusalem Municipality, says that the situation at the Israel Ministry of Interior branch in Wadi Joz in East Jerusalem is tragic. He added that the tragic occurrence that happened yesterday, like every day…a long line of people waiting to get into the office, reminded him of the old Ministry of Interior branch on Nablus Road 20 years ago – only suffering and crowding.
Alian noted that the Ministry of Interior shirked its responsibility of setting appointments to complete different procedures. Instead, all appointments must be set through the ‘My Visit’ mobile app, which is not associated with the Ministry of Interior and which is only available in Hebrew and English. In addition, currently the app isn’t working and appointments cannot be made. He added that in most cases when residents try to call to make an appointment, the Ministry of Interior doesn’t answer. And if it does, they only speak in Hebrew.
Alian believes that the only way the problem can be solved is if large numbers of residents flock to the branch every day, like what happened yesterday. Only then, when the Ministry of Interior sees how bad the problem is, will something be done to relieve the situation.
And here’s 0202’s Facebook post (Hebrew):
Many thanks to the Jerusalem Foundation for their continued support of Atta’a and its vital work.