Atta’a: Broadcasting its Expertise

We’ve already noted here how Atta’a has become the #1 go-to resource for East Jerusalem Palestinians seeking information about matters having to do with the Israel Ministry of the Interior, coming up first (even before the official site) in any Arabic-language Google search for “Israel Ministry of the Interior, Jerusalem.”

Long lines outside Israel Ministry of the Interior East Jerusalem branch

Long lines outside Israel Ministry of the Interior East Jerusalem branch

Now, Atta’a is broadcasting its expertise in mainstream Arabic-language media as well. On February 17, Atta’a Director, Daud Alian, appeared in a 25-minute interview on Palestinian television, describing the situation that many Palestinian residents of East Jerusalem face when trying to deal with the Israel Ministry of the Interior. Here’s the video, from the Atta’a Facebook page:

A few weeks later, a story on the same subject appeared in the Arabic-language East Jerusalem-based Al-Quds newspaper, the largest and most widely read Arabic-language daily newspaper in the Palestinian territories. Here’s a link to the online version of the article, and a picture of the printed version:

Article in the Al-Quds newspaper March 6, 2108

Article in the Al-Quds newspaper March 6, 2108

0202-Points of View from Jerusalem translated parts of the article into Hebrew. Here are a few selected quotes:

The Suffering of Those Needing Services from the Israeli Ministry of the Interior is Only Getting Worse

Daud Alian, Director of the Atta’a Center, which specializes in informing residents about procedures of the Ministry of the Interior, the National Insurance Institute and the Jerusalem Municipality, says that the situation at the Israel Ministry of Interior branch in Wadi Joz in East Jerusalem is tragic. He added that the tragic occurrence that happened yesterday, like every day…a long line of people waiting to get into the office, reminded him of the old Ministry of Interior branch on Nablus Road 20 years ago – only suffering and crowding.

Alian noted that the Ministry of Interior shirked its responsibility of setting appointments to complete different procedures. Instead, all appointments must be set through the ‘My Visit’ mobile app, which is not associated with the Ministry of Interior and which is only available in Hebrew and English. In addition, currently the app isn’t working and appointments cannot be made. He added that in most cases when residents try to call to make an appointment, the Ministry of Interior doesn’t answer. And if it does, they only speak in Hebrew.

Alian believes that the only way the problem can be solved is if large numbers of residents flock to the branch every day, like what happened yesterday. Only then, when the Ministry of Interior sees how bad the problem is, will something be done to relieve the situation.

And here’s 0202’s Facebook post (Hebrew):

Many thanks to the Jerusalem Foundation for their continued support of Atta’a and its vital work.

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2018-04-21T09:26:13+00:00March 20th, 2018|Attaa, Blog, Identity Groups and Conflicts, Palestinians/Arabs|

Atta’a – East Jerusalem’s Go-To for Information and Assistance

Do you know how to get here?

Ministry of Interior Municipality office

Ministry of Interior Municipality office

This is the Israel Ministry of Interior office, within the Jerusalem Municipality complex, where Palestinian residents of East Jerusalem can go to change their address and register newborns.  At the beginning of October, the The Atta’a Assistance Center for the Rights of East Jerusalem Residents posted a short video on exactly where it is inside this rather large complex of buildings, and exactly how to get here. Here’s the video:


This 1 1/2 minute video got over 20,000 views! (11,500 on the Atta’a Facebook page, and the rest as a result of the 138 shares)

Indeed, over the past year, Atta’a has become the go-to source of information for East Jerusalem Palestinians on issues regarding the Ministry of Interior, the National Insurance Agency, and more. Google “Ministry of Interior, East Jerusalem” in Arabic and you would expect to get the government agency. But what really comes up first? Atta’a.

Over the past year and half, since the launch of Atta’a’s new web site, Atta’a has become the authority for East Jerusalem Palestinian residents. Uniquely, Atta’a provides information that is geared to the needs of East Jerusalem residents, providing them with information regarding their Jerusalem residency status, family unification issues, etc., that affect only East Jerusalem residents. There are sites that explain in Arabic but often they are geared toward Arabs who are full Israeli citizens. There are also sites geared for residents of the Palestinian Authority, but these, too, are not relevant for Jerusalem residents. And residency issues affect them not only vis-a-vis the Ministry of Interior, but also in health care, welfare, social security, education and more. Explanations on the Atta’a site seek to be easy to understand, cutting through the bureaucracy as simply as possible. Atta’a provides step-by-step demonstrations in filling out different forms and going about different procedures, and is there to individually help residents when needed, both online and in person.

Likes on Atta'a Facebook page 2017

Likes on Atta’a Facebook page 2017


As we have seen in nearly every parameter, the demand for Atta’a is huge, and we are proud that Atta’a is rising to the cause. Here are some of Atta’a’s accomplishments in 2017:

  • The number of active entrances into the Atta’a web site increased tenfold! (In 2016, there were 3,631 entrances, and in 2017, 36,760 in 2017.)
  • The number of likes on the Atta’a Facebook page increased by 300%! (from 5,000 likes in 2016 to over 13,500 in 2017)
  • 425 questions were answered by e-mail or telephone messaging.
  • In-person consultations at the three assistance centers also increased by 60%, from 500 requests to 800.

Many thanks to the Jerusalem Foundation for its support of Atta’a since its founding in 2004.

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2017-12-08T14:13:03+00:00December 1st, 2017|Attaa, Blog, Identity Groups and Conflicts, Palestinians/Arabs|

MiniActive – Continuing to Go International

Do you know where Brno is? Did you know that Brno is the second largest city in the Czech Republic (pop. 380,000) with a considerable population of Roma (est. 15,000 – 17,000), most of whom live in abject poverty?

City of Brno

City of Brno

We reported here about a delegation from an organization from Brno, Czech Republic, who work with the Roma (gypsy) population there, who came to Jerusalem to learn about MiniActive.

In April, Intisar, director of the MiniActive program, and Daud, director of the Atta’a Center, traveled to Brno to provide workshops and hands-on learning to representatives of the IQ Roma organization, one of the largest organizations that works with the Roma population in Brno.

The IQ Roma building in Brno

The IQ Roma building in Brno

It was quite an intensive, 3-day trip. The IQ Roma organization has been working with the Brno Municipality for the past 12 years, includes a rights department, a welfare department and a child care / development center. Intisar  met with professionals, activists and residents. She learned about the Roma population through these meetings, as well as through a trip to the Museum of Romani Culture, which is housed in Brno. She toured the houses and apartment buildings where the Roma population lives (mainly public housing). She answered questions – lots of questions – about the process of the MiniActive program, about challenges, personal and professional, that she encountered, about achievements that they’ve accomplished.

Meeting with residents

Meeting with residents

Through these visits, Intisar learned about the similarities and differences between the Roma population of Brno and the Palestinian population of East Jerusalem. They both feel that they are suffering both because of the government actions (or lack thereof) and because of the actions of individuals in their own communities. Both populations have high rates of poverty. However, in contrast to the Palestinian population of East Jerusalem, the Roma population does not have a sense of belonging to Brno or the Czech Republic, nor is education for their children a high priority.

Presenting MiniActive

Presenting MiniActive

The latter part of her visit was dedicated to exploring if and how principles learned through MiniActive can be applied in Brno. This included meetings with the person in charge of dealing with the Roma population in Brno and his staff, none of whom were Roma themselves. One of the first recommendations (that was accepted) was to hire a member of the Roma community, to be able to better understand their needs on the ground.

Presenting even in IQ Roma's in-house cafe

Presenting even in IQ Roma’s in-house cafe

Intisar also became part of municipal policy planning for the Roma community. Most of the Roma receive welfare payments, but are required to do 20 monthly hours of community service in order to qualify. She, together with the municipal staff, began planning a program that would include cleaning public areas as part of the required community service. It is hoped that by starting with small steps and the satisfaction of seeing results quickly, will spurn further action and hope for the future.

Many thanks to the Jerusalem Foundation for their continued support of the MiniActive and the Atta’a Center programs.

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Multi-Media Success for Atta’a on Facebook Live Stream

For many Palestinian residents of East Jerusalem, issues of residency status are of the utmost importance, and affect every part of everyday life. The rules are many and confusing, and seemingly always changing.

This issue came to the fore recently, when a case that dealt with Palestinians’ Jerusalem residency status reached the Supreme Court of Israel. Often, residents receive residency status and must prove on an annual basis that their ‘center of life’ is in Jerusalem. Residency status is taken away from those who cannot produce this proof. After a 10-year process, the court ruled that no one who was born in Jerusalem and received an Israeli I.D. number could have their status stripped from them, and they do not need to prove ‘center of life’ in Jerusalem on an annual basis.

This new development created even more confusion. In response, Atta’a decided to have a live-streamed video session, with a lawyer who is a regular volunteer at Atta’a, on Facebook. The session included lots of questions and answers, moderated by Atta’a director Daud Alian.

The 1/2 hour session took place on Thursday, March 23. It focused on residency status and Ministry of Interior regulations, as well as other questions that came up.

Atta'a Facebook video March 30

Atta’a Facebook video March 23

This was the first time Atta’a had ever done anything like this, so we didn’t know what to expect. Indeed, it was a huge success! There were some 100 people who watched the video in real-time – considered a huge success in Facebook terms. 1,800 clicked on the Facebook post, 500 reacted, either ‘liking,’ sharing or commenting. Since that day there have been nearly 5,000 views of the video. It has reached nearly 20,000 people.

As a result, likes on the Atta’a Facebook page skyrocketed, as did clicks on the Atta’a web site. We’re already planning the next time we do it again.

Here’s the explanation that accompanied the video that was covered by the 0202 – A View from East Jerusalem Facebook page:

The Atta Center provided legal advice to residents of Jerusalem on matters of national insurance and the Ministry of the Interior and Health Services. They broadcasted a conversation with an attorney about residency and family reunification. This comes after a Supreme Court decision recognizing the special status of Jerusalem residents as “native-born residents” and non-immigrants.

0202 Editors’ Note:
For the previous post about the Supreme Court decision regarding residency, see:

To read more about the decision, including the status of residents of East Jerusalem, see the Haaretz article:

#Residency #Law

And here’s the video, in Arabic, from the Atta’a Facebook page (Click here for the original post in Arabic):

Congratulations to Atta’a for adding video to its toolbox of one-on-one consulting, seminars, lectures, through Facebook and its Internet site, to help East Jerusalem Palestinians navigate the quagmire of rights realization in East Jerusalem.

Many thanks to the Jerusalem Foundation for its continued support of Atta’a since its founding in 2004.

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2017-05-19T16:11:48+00:00April 25th, 2017|Attaa, Blog, Identity Groups and Conflicts, Palestinians/Arabs|

Atta’a – Savings for Every Child – Including Those from East Jerusalem

In January 2017 the National Insurance Institute began its Savings for Every Child program, intended to help close socio-economic gaps and benefit children throughout the country, regardless of cultural or ethnic group. Here is the formal information about it.

Palestinian residents of East Jerusalem are eligible for this program, like all other NII benefits, but few had chosen their means of signing up. (Only 10% had signed up, as opposed to 40-50% in other parts of the country, including Arab cities and villages.)

Until Atta’a came into the picture.

Atta’a has been doing a great number of activities specifically on the Savings for Every Child program, significantly increasing participation in East Jerusalem. These include:

A step-by-step guide on the Atta’a web site, explaining in plain Arabic, step-by-step, how to sign up for the program. (It is only possible to sign up on the Hebrew-language NII web site.) Periodic Facebook posts encourage residents to use the step-by-step guide and sign up. Here’s an example, from a Facebook post (click here for the link to the Atta’a web site):

A conference in the East Jerusalem branch of the National Insurance Institute, which took place on February 1. Atta’a brought the participants (60 – 70 in all), the NII brought the experts, who explained about the program and how to sign up, and what are the advantages and disadvantages of the different options.

Daud, Atta'as Director, explaining about Atta'a and Savings for Every Child program

Daud, Atta’as Director, explaining about Atta’a and Savings for Every Child program

Atta’a has held additional community meetings to explain about the program, as well. For example, on February 13, there was a workshop for 30 mothers from the Old City at the Abna al-Quds Community Center.

In the community

In the community

We know that as a result of our activities to raise awareness, the instruction page has enjoyed thousands of hits. We’re sure that this extra income will make a significant difference for many Palestinian residents of East Jerusalem. It is exactly for this reason that Atta’a was created, and we’re proud to be able to provide this and other services to empower local residents to access rights and services by themselves.

Many thanks to the Jerusalem Foundation for its continued support of Atta’a.

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2017-03-25T08:46:55+00:00March 1st, 2017|Attaa, Blog, Identity Groups and Conflicts, Palestinians/Arabs|

Atta’a – Empowering Residents through Increasing Awareness

Over the last few months we’ve mentioned here and here about the steady increase in the number of ‘likes’ to the Atta’a Facebook page (today it’s nearly 8,500, but it changes frequently) and in the traffic on the Atta’a web site. The site has a wealth of information about health care and other service providers – from opening hours for the various offices to lists of hospitals and clinics with telephone numbers. There is information about the Ministry of the Interior, the National Insurance Institute, and much more.

In January the site, for the first time, published guidelines in plain and concise Arabic on who is eligible for discounts on property taxes and how to go about receiving those discounts. (Since health care, welfare, education and other services are provided based on a resident’s proof of residence in Jerusalem, nearly all East Jerusalem residents seek to pay annual municipal property taxes.)

Saving money, accessing rights

Saving money, accessing rights

Atta’a also posted notifications on Facebook, with links to the web site.

The result was revolutionary – thousands of people (out of a total adult population of 150,000) clicked through to the information on the Atta’a website in two days! We are very proud of this number, and believe that it enabled a large number of people to work correctly to receive discounts on property tax.

Atta’a posted a reminder a few weeks later:

Many thanks to the Jerusalem Foundation for its ongoing support of Atta’a.

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2017-03-25T09:02:25+00:00February 18th, 2017|Attaa, Blog, Identity Groups and Conflicts, Palestinians/Arabs|

Groundbreaking Cultural Competency Work with the National Insurance Institute East Jerusalem Branch

We’ve been describing here and here the long and complicated process of how we’ve been helping the East Jerusalem branch of the National Insurance Institute (NII) become more culturally competent. We’ve also described here and here the efforts of Atta’a to work with different government and municipal bodies to improve access to rights. Last week, the joint efforts of our Cultural Competency desk and the Atta’a program led to groundbreaking meeting between Palestinian Arab residents of East Jerusalem and the National Insurance Institute.

Meeting with the National Insurance Institute

Meeting with the National Insurance Institute

The meeting took place on February 8, 2017, as part of the NII’s process of becoming more culturally competent. The goal was to hear about real experiences of the residents who need to receive services from that branch. Residents described language obstacles, complicated bureaucracy, long waits in several lines, and more. Importantly, resident-participants who were brought in were educated – including a lawyer, a doctor and other medical personnel, a social worker and mothers to children with special needs. This means that, unlike many Palestinian residents of East Jerusalem, these residents are more familiar with Hebrew and more familiar with the rights they are supposed to be receiving, but still, obtaining those rights in East Jerusalem is very, very difficult. Through Atta’a, we – and they – are trying to change that.

Voicing concerns for change

Voicing concerns for change

NII representatives listened. When possible they tried to offer specific solutions. The main purpose of the meeting was that they would take these issues back to the entire branch and discuss ways in offering solutions adapted to the specific needs of East Jerusalem residents. Both residents and workers felt that such meetings should become regular encounters.

Can’t wait to see how this develops!

Many thanks to the Jerusalem Foundation for its ongoing support of both cultural competency processes in Jerusalem and of Atta’a.


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2016 – What a Year!

As we jump head-first into 2017, we wanted to take a minute to reflect on 2016, and what a year it’s been! Overall, a year of unprecedented growth and development, and we can’t wait to get started in 2017. Here are some highlights:

Cultural Competence

  • The Jerusalem as a Culturally Competent City conference in May 2016, organized jointly by the JICC and the Jerusalem Foundation as part of its 50th anniversary celebrations, was a turning point for the JICC. Attended by hundreds of professionals, from Jerusalem and throughout Israel, the conference presented strides that have been made over the past 10 years, and set the stage for the next step of meeting diverse residents’ diverse needs, in all areas of life.
  • Continued work in the health care system, in Jerusalem and as a model throughout Israel, training in-house coordinators and facilitators to increase sustainability and adaptability within individual institutions. For the first time, work included a national network of hospitals and clinics.
  • Expansive work in the Israel Police Force, reaching most police stations and present and future commanding officials, and continuing to expand training in 2017.
  • Groundbreaking work with the National Insurance Institute (NII), East Jerusalem branch, the first NII branch in the country to undergo a process of cultural competence.
  • In the Jerusalem Municipality, the entire Community Services Administration, which includes welfare, public health, immigrant absorption, and more, is undergoing training, as well as the Auditor’s Office which will be able to look at the entire Municipality’s operations through the prism of cultural competency and sensitivity.
  • Santé Israël, the first web site to make Israel’s health care system accessible to French speakers, celebrated its first birthday. 
Ms. Uzma Shakir, Keynote Speaker

Ms. Uzma Shakir, Keynote Speaker, Jerusalem as a Culturally Competent City conference

Paramedical Professionals

Making healthcare practitioner exams accessible to Arab residents of east Jerusalem

2016 was an important year for us to take stock of the past four years of this program. Our conclusions show that:

  • The number of certified Arab paramedical professionals in East Jerusalem has grown significantly.
  • The program has enabled the JICC to more clearly map the situation of different paramedical professions in east Jerusalem, contributing to the knowledge of training in the Jerusalem area.
  • The awareness both among Palestinian institutes of higher education and health care institutions in east Jerusalem as well as Israeli Ministry of Health has been raised significantly.
  • A large window of opportunity for Arab women paramedical professionals to improve economic opportunities has been opened.

Nurses studying to pass their Israeli certification examinations

Talking Coexistence – Arabic Language Instruction

Both 2015 – 2016 and 2016 – 2017 broke enrollment records. In 2015-16 there were 180 students in 12 classes, over 5 levels. In 2016-2017, there are 240 students in 16 classes, also over 5 levels. We also held several cultural evenings to enrich students’ understanding of Arabic culture. Here’s a short video about the program:

Atta’a Assistance Center for the Rights of East Jerusalem Residents

The Atta’a Center has been in existence since 2004, and in 2015 it came under the aegis of the JICC. In 2016 we have seen:

  • 70% growth in number of requests
  • Ballooning of its Facebook page to over 7,100 ‘likes,’ and launching of its web site.
  • Publication of a widely-referenced booklet on the Ministry of Interior
  • Expansion of network of partners in action, both from NGO’s and advocacy groups as well as municipal and government agencies.

Atta’a Presenting workshops

MiniActive for Arab Residents of East Jerusalem

  • For the first time ever, MiniActive activities led to a change in policy. After months of campaigning, MiniActive led the way toward the addition of 3 million NIS to the annual municipal sanitation budget for east Jerusalem, and 16 million NIS for the purchase of additional equipment for sanitation. As a result of this work, the entire Municipality is focusing their attention on garbage collection throughout
  • In January 2016, MiniActive organized the first ever Arabic language Horticulture Therapy course in Jerusalem for special education teachers, in cooperation with the David Yellin Academic College of Education.
  • Bus stops in entire neighborhoods were repaired and replaced, thanks to MiniActive.
  • 210 women – including 50 youth – are studying Hebrew through a volunteer NGO to improve the effectivity of their activism. This is a record-breaking number, which broke last year’s record of 150 women.
  • In MiniActive Youth for the Environment, teenage girls learn leadership skills while participating in major environment-improving public art and other projects in neighborhoods throughout east Jerusalem.
  • MiniActive became a model for international work, hosting a delegation that works with the Roma population in the Czech Republic in November 2016.

Take a look at MiniActive’s own year in review. It’s pretty easy to understand, even if you don’t know Arabic:

Emergency Readiness Networks

In 2016 we expanded the network to include 14 communities throughout Jerusalem. In addition to training new volunteers, the program included training of existing networks to maintain ability to respond and increase sustainability.

Planning on map

Planning strategy on map

Multicultural Participatory Democracy

In 2016 we mentored community center staffs in Gilo, Kiryat Menachem, Givat Messuah, Baka’a and south Talpiot. For the first time, residents – especially the Ethiopian community in Kiryat Menachem and the highly diverse community of south Talpiot –felt that they were able to influence issues that affected their everyday lives. Training included using Facebook as a community-building tool key to increasing residents’ engagement in community processes.

Writing and submitting objections

Writing and submitting objections in Gilo

Promoting Tolerance in the Public Sphere

Since the summer of 2014 the JICC have been at the forefront of promoting tolerance in Jerusalem. 2016 accomplishments include:

  • A Different Day in Jerusalem celebrated Jerusalem’s diversity through 50 coordinated events, affecting tens of thousands of people on Jerusalem Day. It was the first time such a broad effort has been made to celebrate Jerusalem’s diversity.
  • JICC-mentored Speaking in the Square and other tolerance initiatives that came in their wake led to the redesigning of Zion Square, to be called Tolerance Square. The initiative’s Effective Dialogue methodology spread, and is now being presented in national frameworks.
  • 0202-Points of View from Jerusalem are now liked by nearly 80,000 people and reach some 150,000 people weekly on Facebook and the Internet. The network now includes pages that translate from Arabic to Hebrew, from Arabic to English and one which brings news from the Ultra-Orthodox world to the awareness of the general population.
  • The JICC was asked to be one of the leading organizations in the Coalition of Civil Society Organizations to Promote Tolerance, formed by the Center for Young Adults and the Municipality’s Young Authority.
  • The JICC is continuing to develop Tolerance Network Teams (TNT’s), a series of neighborhood-based and theme-based grassroots initiatives that seek to advance tolerance in Jerusalem.
Elhanan Miller Haaretz article

Haaretz article about A Different Day in Jerusalem

Window to Mount Zion

Since October 2015, Window to Mount Zion has bridged inter-religious and inter-community gaps that have festered between Jewish, Christian and Muslim groups for centuries. As a result of its activity over the past year:

  • In unheard-of cooperation, religious Jewish and Christian groups have issued joint statements condemning hate crimes on Mount Zion.
  • Christian ceremonies, which in the past have caused inter-religious tension, proceeded without incident.
  • The celebration of Christian and Jewish holidays that coincided simultaneously, which in the past had been the source of conflict and tension, also proceeded smoothly.
Window to Mount Zion volunteers

Window to Mount Zion volunteers

Asylum Seekers

The JICC, together with the Jerusalem Municipality, sponsor the only paid public servant in Israel to help asylum seekers, outside of Tel Aviv. We are also part of a consortium of organizations and agencies that seek to meet the needs of asylum seekers living in the city.

Tour of Nahlaot neighborhood

Families of asylum seekers on tour of Nahlaot neighborhood

Thank You!

Many many thanks go out to our partners in action and our donors. You can read about our activities in more detail either by clicking on the hyperlinks above, or by clicking here.

Looking forward to making 2017 even better!

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Atta’a – Rights Workshops throughout East Jerusalem

Rights, laws and regulations – on health care, welfare, disability, residency status – a long list of rules, always in Hebrew, always changing.

Not all the changes are in residents’ favor. However, our job – or Atta’a’s job – is not to judge, but to explain. Explain how the new rules and regulations are different than what people were used to. How these changes can affect people’s everyday lives. And what can be done and to whom to turn to try and right injustices. Often, much can be cleared up with explanations in non-legal language, or with help in filling out forms and collecting documentation.

Daud, Atta'a Director, in a workshop

Daud, Atta’a Director, in a workshop

Toward that goal, Atta’a holds a range of public community workshops on a variety of subjects, to help explain these new rights and regulations. One such workshop was held on last Thursday, December 29 in the Shuafat Refugee Camp, and another was recently held at the new community center in Al-Thori (Abu Tor, on December 5). There have recently been changes regarding regulations of Israeli medical care, based on residency status. The new law requires any non-Israeli citizen who is married to someone with residency status to pay a one-time fee (nearly 8,000 NIS), plus several hundred shekels each month – per person – in order to qualify for medical insurance. For those who qualify for national health insurance coverage (citizens and permanent residents), monthly fees are figured as a percentage of one monthly paycheck, and come to 2-300 NIS per month. This also includes children. Co-payments are taken on a per-use basis.

Important information in the workshop

Important information in the workshop in A-Thori

There are many aspects to the law that are creating much confusion, and Atta’a is working with a number of NGO’s to clarify and help residents. For example, the sum asked of non-Israelis (including those from the West Bank and Gaza) married to those with resident status (nearly all the cases in East Jerusalem) is much higher than that asked by those married to Israeli citizens. This was brought to the attention of the courts, who froze the law, making the higher payments unnecessary until the law is un-frozen. But Atta’a has heard of many cases in which HMO’s still require these payments. Atta’a is working with another organization to establish a special cases committee, for those who are unable to pay the new law’s exorbitant fees, since all costs are per person and the average salary is 4-5,000 NIS per month.

Other times, issues require more intensive care. Atta’a’s volunteers, who are often also lawyers, are on hand when necessary to help residents through the process of clarifying a vast range of issues from a legal standpoint. And when relevant, the volunteers refer these cases to other groups or organizations.We hope and anticipate that this will make a difference in people’s lives.

Many thanks to the Jerusalem Foundation for their ongoing support of this program.


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2017-01-19T17:08:44+00:00January 6th, 2017|Attaa, Blog, Identity Groups and Conflicts, Palestinians/Arabs|

Atta’a 2016 – 70% Increase in Cases Over 2015!

Well, the numbers are in – as of today, in 2016, Atta’a Assistance Center for the Rights of East Jerusalem Residents took care of 859 cases, nearly 70% more than in 2015! Many of these came from Facebook (232), and the remainder came from visits to the 3 drop-in stations throughout East Jerusalem – Beit Hanina, Wadi Joz and Sur Baher.

At a workshop in Sur Baher

At a workshop in Sur Baher

But the more interesting story is how they got the word out. A lot of the work was canvassing community meetings throughout East Jerusalem, at different community centers such as Issawiya, Wadi Joz and Abna al-Quds in the Muslim Quarter of the Old City. They also distributed printed thousands of flyers and distributed them at key locations – the different community centers, Bituach Leumi and Ministry of Interior, East Jerusalem Branches, and more.

This year they also renewed the Atta’a Facebook page, posting updates regularly. To date, the page has over 7,400 likes, and is growing. This year, Atta’a also launched its Internet site, which boasts 500 entrances to the site, 400 of them to its new booklet on rights of East Jerusalem Palestinians at the Ministry of  Interior. Want to read more? We wrote about these accomplishments here and here on our blog.

Many thanks to the Jerusalem Foundation for its ongoing support of this project.


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2016-12-30T14:28:58+00:00December 25th, 2016|Attaa, Blog, Identity Groups and Conflicts, Palestinians/Arabs|