Jewish-Palestinian/Arab

The Folklore Tale as a Facilitation Tool – Opening of a Training

The second cycle of “The Folklore Tale as a Facilitation Tool, for Awareness, Empowerment and Dialogue” has started today in the JICC. Shay Schwartz, the course facilitator, is an experienced group facilitator and storyteller and in the past an actor, director and script writer. In recent years Schwartz mainly focuses on developing models for using stories in different contexts, in particular in dialogue, therapy, personal and cultural identity search, and cultural empowerment. The twenty-sessions-long course will train group facilitators to utilize stories as a facilitation tool, especially in conflictual settings.

First meeting of the course

First meeting of the course

This is the second time for the course to be offered to relevant Palestinian and Jewish professionals in Jerusalem. Feedback from the first cycle was excellent and we hope that this year’s course would also enable participants to utilize this unique methodology in their work.

Meeting of the Jerusalem Employment Coalition – November 5, 2008

Background: The JICC initiated an employment coalition in Jerusalem in 2005. To begin with the coalition’s main focus was the Welfare-To-Work program that was implemented at the time in Jerusalem, and in three other locations around the country. This program, the first of its kind in Israel, generated much controversy between experts from the government, business sector and NGOs active in the area of employment. The JICC invited the many agencies and businesses that were involved in the implementation of the program or in opposing it, to cooperate in the employment coalition. The coalition enabled the organizations to conduct an effective dialogue that made it possible to improve many aspects of the program. Unfortunately, such a coalition was not mirrored in other regions in Israel where the W2W program was implemented.

Toward 2008 coalition members suggested to upgrade the mission of the coalition and to become the Jerusalem Employment Coalition. A main focus of the JEC is to find ways to advance the adaptation of the employment field to the diverse identities in the city. In the bimonthly meetings, hosted by various coalition members, participants increase their exposure to, and understanding of, diverse aspects of the professional work in this field, and look for synergy and partnerships that would address the needs of the Jerusalemite identities.

Today we held a meeting at the Governmental Employment Service in Jerusalem. Thirty coalition members listened to Mr. Nimrod Alon, the director of the Jerusalem District, and discussed the services provided by this agency. The main issues that were raised related to courses offered to ultra-orthodox women and to unemployed Ethiopians. Two sub-committees will continue to meet in order to address the adaptation of governmental employment services, as well as help employers adjust their businesses to these identities.

Jerusalem Employment Coalition - November 5 2008

Jerusalem Employment Coalition – November 5 2008

The next meeting will be held at Teva, an Israeli biotech company that works closely with employment assignment services.

The Arabic-Hebrew Studies Center in Jerusalem – Beginning of the 2008-09 class

On the week of October 26, 2008, we began another year of the language courses at the Arabic-Hebrew Studies Center.

These intensive courses are intended for professionals and leaders who need language skills in order to be more culturally competent in their work and activities. Participants include Jewish-Arab facilitators and project managers, Jewish lawyers who help Arab residents to gain their rights, Arab activists who work with Jewish NGO partners, people from the business sector who seek cross-cultural collaborations, and more. This project is funded by our strategic partner, the Jerusalem Foundation, with whom we share the belief that whoever works in an Arab-Jewish environment must have adequate knowledge of the two languages. Regrettably, up until now this approach is not well acknowledged in Israel. However, in Jerusalem, thanks to this project, we can see a significant shift.

Indeed, after only a few years, the results are noticeable. Jerusalem is probably the only city in Israel where most Jewish-Arab staff members have a good command of both languages. This transition has also affected the JICC itself – all our staff, including administrative staff, has elemental knowledge in both languages. Not many Jewish-Arab organizations can be proud of such an achievement – and remember that the JICC is not a Jewish-Arab organization, its West Jerusalem-East Jerusalem work is just a part of its undertakings

This year, in response to high demand, we opened two beginners’ classes instead of one and still had to screen the candidates. The intermediate course, which two years ago hardly had enough participants, filled up very fast, and the advanced course is also almost full. Just a year ago this group was half empty – there were simply not enough candidates for the higher level. The intermediate and the advanced groups are populated mainly by graduates of previous years.

One of the Arabic Beginners Course 2008-2009

One of the Arabic Beginners Course 2008-2009

This year we also added another aspect to the courses – although we focus on the spoken dialect, the participants will learn to read Arabic. The formal Arabic (Fus’kha) is very different from the spoken Palestinian dialect, which is taught in all our courses, so the students will not become readers of formal Arabic. However, they will be able to read names, signs, newspaper headings and similar – literacy at its best. This will be the next significant shift, as most Arabic-speaking Jewish professionals are unable to recognize their own name written in Arabic.

Clalit HMO, East Jerusalem – adapting clinics to Arabic speaking patients – November 2, 2008

Kupat Holim Clalit, who is also the largest Israeli Health Management Organization in East Jerusalem, was the first to join the Jerusalem Cultural Competence in Health Project of the Jerusalem Inter-Cultural Center and the Jerusalem Foundation. As part of the process two steering committees were formed to tackle cultural competence issues in East Jerusalem and in the Ethiopian community.

Today the first meeting of the steering committee focusing on East Jerusalem was held in the Sheikh Jerah Clalit HMO clinic. This is the central clinic in East Jerusalem serving around 200,000 people. The committee drafted a list of many challenges in this clinic and in other parts of the East Jerusalem health system. It was decided that the JICC staff, together with Clalit staff, would map the main cultural competency issues in the Sheikh Jerah clinic towards the next meeting. In parallel, we will examine some of the issues related to Arabic-speaking patients who are sent to experts in West Jerusalem, most of them are Hebrew-speaking Jews. Language was found to be an important barrier, but also other cultural barriers were identified as central to the quality of health care.

Next meeting of the committee will proceed with the planning of the cultural competence project in the Clalit HMO.

Gishurim Annual Conference – October 27 2008

On October 27, 2008, the Gishurim Program, which is a program to help Community Mediation Centers in Israel, had its annual conference. 300 participants from all around the country attended the conference, definitely the largest ever meeting of the community mediation centers in Israel.

Gishurim Conference Assembly 2008

Gishurim Conference Assembly 2008

The conference was implemented through the Open Space Technology and was facilitated by Daphna Barashi-Aizen, an organizational psychologist, and Tal Kligman, from the JICC. The conference focused on how community mediation centers can become more culturally competent in serving their diverse target audiences, and also in responding to the diversity amongst their staff and volunteers. Dr. Hagai Agmon-Snir, the JICC director, gave the keynote presentation about the case study of cultural competence in the health system also in reference to the mediation centers. Following this presentation the participants discussed insights and initiatives in smaller groups. The summaries of the discussions were presented and follow-up initiatives were formalized for the coming year.

Setting Discussion Topics for the Open Space Sessions - the "Marketplace"

Setting Discussion Topics for the Open Space Sessions

A main discussion topic was the Acre riots and “the day after” – in all multicultural cities and communities in Israel. A few dozens activists and mediators came from Acre and helped the others to understand the background, the events and the probable consequences in Acre. Many other discussions touched upon the incorporation of new immigrants and different religious denominations into mediation centers. The discussions provided important insights for the activists in Acre as well as for those active in other places. The context of cultural competence offered an important framework for these discussions.

Open Space Discussion Group

Open Space Discussion Group

All discussions and follow-ups will be documented on the Gishurim website and through the help of the Gishurim program, some of the initiatives will be implemented. The Gishurim program is being operated by Mosaica and the Jerusalem Intercultural Center.

Acre Riots – October 10, 2008

Two days after the eruption of the riots in Acre, which began on Yom Kippur, October 8, 2008 (read here, here and here), we felt it was essential to reassess the situation in Jerusalem. Here there aren’t really any mixed Palestinian/Arab-Jewish neighborhoods, so our hope is that the events in Acre will not stimulate events in the city. Nevertheless, a few weeks ago there were some incidents in Neve-Yaakov and Pisgat-Zeev, two Jewish neighborhoods in North-East Jerusalem where Palestinians have recently bought apartments. We will have to keep up our attention in these areas, and probably also in other sensitive places where Jerusalemites might encounter each other on Succot and Simkhat Torah.

At the same time, since we have a role in the region as a consultant for inter-cultural issues, we talked today with officials in the Acre Community Work Department about their next steps there. In Lod, where the JICC consults regularly to inter-cultural processes and issues, we suggested that the multi-cultural forum of lay-leaders that we helped create in the last two years, will meet on Sunday, analyze scenarios for the coming week and suggest proper response. This forum also works with the local police.

We all hope that the events will soon be over. Most important of all, we do not want these events to deteriorate, as happened in October 2000. Although the formal mandate of the JICC is in Jerusalem, we feel responsible to share our expertise with other mixed cities in Israel.

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