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Healthcare Certification Training: Taking Stock

Over the past few weeks we’ve gotten some great news – that 6 more occupational therapists who took our course passed the Ministry of Health certification exam, and several more were very close. As the results continue to come in, we thought we’d take stock over the past 4 years of the program. We’ve really come a long way:

  • The program has increased the number of certified Arab paramedical professionals in East Jerusalem exponentially. Since it began in 2012, nearly 70 nurses, occupational therapists, and physical therapists to pass their Israeli certification exams. This includes 37 nurses, 24 occupational therapists and 6 physical therapists. Beforehand, only 1-2 would pass each year in each discipline. It would have taken many years to achieve these results otherwise.
  • The program has enabled us to more clearly map the situation of different paramedical professions in East Jerusalem, contributing to the knowledge of training in the Jerusalem area. As we developed courses for different disciplines, we have gained an in-depth knowledge of the state of diverse fields in East Jerusalem. This is the first time ever that any type of mapping has been done, and this information is now available for the first time to health care and educational institutions, as well as the Israel Ministry of Health.
  • The program has raised awareness both among Palestinian institutes of higher education and health care institutions in East Jerusalem as well as Israeli Ministry of Health. When we began the program, there was little compliance and even less awareness about the need and benefits of having staff that have passed the certification exam in their fields. Today, all the major health care institutions in East Jerusalem, Palestinian universities, as well as Ministry of Health, better understand this need. We believe this understanding will lead to an improvement in health care in East Jerusalem.
  • The program has opened a large window of opportunity for Arab women paramedical professionals to improve economic opportunities. After they pass their certification exams improves their access to employment rights, which includes an increase in pay and employment conditions.
  • As a result of the program, the JICC has earned a prestigious reputation for offering high-quality courses. Since we began these courses, graduates of the physical therapy and occupational therapy courses have had high rates of success in passing the certification examinations. As a result of this success, graduates, and even expectant graduates, of the different Palestinian universities have requested to register for courses well in advance.
  • Our reputation proceeds itself in expanding to new disciplines. As a result of the success of graduates of physical and occupational therapy, graduates of other paramedical professions – speech therapists and medical laboratory technicians – have requested we develop courses, which are now in various stages of development. Thus, we have expanded our offerings from two to six (also including physical therapy, speech therapy, medical laboratory technicians and medical Hebrew). We are also in regular contact with the medical faculty of Al-Quds University, ready to assist if needed.
A meeting of the nursing course

A meeting of the nursing course

We’ve just started a new course for physical therapists, and are developing courses for speech therapists and medical lab technicians. We’ll keep you posted on further updates.

Many thanks to the Jerusalem Foundation and the Hadassah Foundation for their support of this program.

 

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Continuing to Build Community by Solving Problems in Gilo

Extension of the light rail to Gilo is a good thing, right? Or will it just bring years of disruptive construction and lost income for local businesses?

These were some of the issues that we’ve been having in Gilo, together with professionals from the Gilo Community Council and the staff of the transportation master plan.

We’ve been helping the staff from the Gilo Community Council lead the process with local residents for the past few months. Residents first learned about the new line that is being built to Gilo and how it will affect their everyday lives. They also met with staff from the transportation master plan, and presented them with their questions and concerns. And last week, on February 2, residents had an opportunity to submit their objections to the current plan.

Helping to write objections

Helping to write objections

We’re not talking about objections to the overall concept of the construction of the light rail. These objections were more like specific requests on how to improve the way the rail is built (in stages, instead of all at once), the placement of electrical lines, objections by local businesses on how to minimize the damage during and after construction, etc. We helped the process by making this event a one-stop shop – the room was divided into a number of geographical and other areas, and professionals were on hand for consultation and help in writing up the objections. A lawyer was also there to sign the objections before submission. Most importantly, residents of Gilo felt they have the power to influence the construction of the light rail line. And they have the power to influence other areas of their lives as well.

Writing and submitting objections

Writing and submitting objections

Since this process is long-term (given previous experience, it could go on for a decade), the partnership we’ve all been working toward is also a long-term partnership, one based on mutual respect and a desire to respond to residents’ real needs. In this process we’ve built up a community that communicates with each other – on Facebook, through the community newspaper, and more – and solve problems together, in real time. We’ll keep you posted on the continuing developments.

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Qualifying Paramedical Professionals, Improving Health Care in East Jerusalem

Slowly but surely, we’re helping to improve health care, accessibility to health care, and paramedical professionals’ workers rights in East Jerusalem.

Yesterday we began a second course to train physical therapists to pass the Israeli Ministry of Health certification examination, which will take place in May 2016. This is part of our larger program to train recent graduates of paramedical professions to pass the Israeli Ministry of Health certification exams that we’ve been developing since 2012. Since the program began, we’ve helped some 70 nurses, occupational therapists, and physical therapists to pass their Israeli certification exams, when it would otherwise have taken many years to achieve these results.

This success has brought brought additional development – in light of the success in the first three fields. we were asked to develop courses for medical lab technicians and speech therapists. We’re in the process of doing so, and will be sure to provide updates here.

Physical therapists course

Physical therapists course

We have 20 physical therapists in the current course. Last time we were very successful – 6 passed, on a test that is considered very difficult even in the original Hebrew.  We wish them success, Bi-najah, Be-hatzlaha!

Many thanks to the Jerusalem Foundation and the Hadassah Foundation for their support of this program.

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Residents of South Talpiot – Taking Charge of their Future

Deliberative democracy means enabling all residents, regardless of socio-economic or ethnic background, to take part in changing their future. Such processes can take place in rich neighborhoods, poor neighborhoods, and everywhere in between. Over the past few years we’ve indeed run the gamut of neighborhoods – from Baka’a to Arnona to Gilo, Romema and Kiryat Hayovel. Now we’re concentrating on South Talpiot.

Community Meeting in South Talpiot

Community Meeting in South Talpiot

South Talpiot has a very interesting mix of populations. There are many veteran immigrants from Middle Eastern countries. There is a large contingent from Ethiopia (the Municipality built a special community house for the Ethiopian community a few years ago). There are those who are a bit better off who have moved into recently-built hi-rise apartments, and more. There are those who are recognized by the local welfare office and are used to receiving services. Very few are used to having a say in determining what kind of services they will receive. Very few are used to being active and having a voice in the future of their neighborhood.

Discussing specific initiatives

Discussing specific initiatives

We’re starting to change all that. On February 3, the Greater Baka’a Community Council, together with the local welfare municipality branch and with our assistance, held a first social entrepreneurship meeting in South Talpiot. We were nervous about how many people would come – in the end there were 80 of us! This included the entire spectrum of diversity of residents – the true meaning of what deep democracy processes are trying to accomplish.  And just as often happens in Open Space Technology meetings, the issues addressed – all pertaining to everyday life in the neighborhood – also ran the gamut – from physical and environmental development of the area, neighborhood approach to urban renewal, finding solutions to parking issues, activities for children, and much more!

A total of 11 initiatives were discussed, and we’ll be following up with them, together with the community social worker and other professional staff from the Greater Baka’a Community Council. Congratulations to all involved on a fabulous jump-start!

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Cultural Competence at the National Insurance Institute in East Jerusalem

Would you believe that the East Jerusalem branch of the National Insurance Institute (NII) is becoming culturally competent? Yes, this is the same Israeli bureaucratic welfare institution that’s gotten a bad name for its being cumbersome and unwelcoming, especially for the city’s Arabic speakers. Being an Israeli institution in East Jerusalem these days, especially if people are looking to you for support, is also rather difficult.

This is where we salute the branch’s workers, especially the upper management, who recognized the complexity of this situation, and sought to better accommodate the public they serve. Several months ago we were approached by the director of the East Jerusalem branch to develop a system of cultural competency. This is the first cultural competency work that has been done in any NII branch throughout Israel.

East Jerusalem National Insurance Institute

East Jerusalem National Insurance Institute

Over the past year we’ve been meeting with and observing different staff members, adapting our training modules to the particular model of the NII. Last week (January 27) we had our first training session with the workers. Much of the session focused on social-political tensions in interactions with clients. Many of the workers were happy to have gained tools to enable them to do their jobs better.

This session was the first, and we’ll continue to follow up and mentor the management and workers. One of the subjects of future workshops will be ‘Linguistic Simplification,’ which means to simplify the often jargon-laden text of NII forms into simpler language that non-native speakers can understand. In fact, the West Jerusalem branch liked the idea too, and soon we’ll be giving  a workshop on Linguistic Simplification for the West Jerusalem branch as well!

Stay tuned for further updates from the National Insurance Institute – Jerusalem.

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Arabic Classes Live Arabic Culture

Last night, our Arabic classes not only practiced their Arabic, we opened a window to the richness of Arabic culture. We hosted author Sheikha Haliwa, who read from a number of her poems and stories. She told her life story – about growing up in an unrecognized Bedouin village near Tivon that was destroyed by the government in 1991, about studying in junior and senior high school at a Christian school in Haifa, and about her marriage to her cousin in Jaffa, where she currently lives.

Sheikha Hilwa speaking

Sheikha Hilwa speaking

We had about 40 of our students in levels 3-5 attended the amazing evening.

Enraptured audience

Enraptured audience

These evenings have become an integral part of our Arabic classes. You can read here about last year’s program. We can hardly wait for the next one, scheduled for the end of February! These evenings during the year are for our more advanced students, and we’re planning a special tour in May for our beginning students.

Thinking about studying Arabic? You’d better hurry – classes are already filling up fast for next year!!! This year we’re breaking records, with 180 students in 12 classes, over 5 levels. We’ve added a new teacher – Gali – to help out Anwar and Suha. We have classes going in the mornings and afternoons, most days of the week, and we’re already planning for next year. Many thanks for the Jerusalem Foundation for their ongoing support of this project.

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Emergency Readiness Networks in Jerusalem – Expanding the Network

We’re proud to announce – another 3 neighborhoods (Old City, A-Tur (Mount of Olives) and Sheikh Jarrach) have finished their Emergency Readiness Network (ERN) training!  A total of 64 Arab men and women are trained to be first responders in a wide variety of emergencies, such as fires, earthquakes, auto accidents, and more. Their role was  and continues to be immeasurable in helping their local community, before the ‘official’ emergency responders are able to arrive.

The Old City Team

The Old City Team

We now have a total of 11 ERNs, and we’re continuing to expand to more neighborhoods.

Training Exercise

Training Exercise

We thought they’d be busy with a huge winter storm that passed over Jerusalem last week, just like the past few winters. In previous years the brutal storms – several inches of snow, cold temperatures, high winds – wreaked havoc on the physical infrastructure of East Jerusalem, which is weak to begin with. Each time, local ERNs worked round the clock to clear roads, distribute blankets, heaters and food, find solutions for those whose homes had flooded, rescue those who were trapped, take the sick to hospitals – in short, helping residents weather the storm as best as possible. Last week’s storm came and went without much fanfare, but we’re positive that the ERNs will be ready when it does.

Planning on map

Planning on map

Many thanks to the Jerusalem Foundation and the Sobell Foundation for their support for this program.

 

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Continuing Pope Paul VI’s Tradition Peacefully on Mount Zion

“Veni, Sancte Spiritus/ tui amoris in eis ignem accende,” – Come Holy Spirit, hug your believers in the fire of your love

Last week our Window to Mount Zion volunteers were part of an extraordinary joint prayer service that took place in the Room of the Last Supper (read here in Hebrew about it) on Mount Zion. Held every year during the last week of January, this was an extremely diverse gathering – Ethiopians and Copts, Catholics and Orthodox, Romanian, Armenian, Lutheran and other communities; Priests, nuns, students of theology and many laymen, shoulder to shoulder to pray for the unity of the Christian church. All 150 of them praying for Christian unity. This is no small feat, given the centuries-old history of rivalry and worse between the different divisions of the Christian church.

The event was led by the Benedictine monks from the nearby Dormition Abbey (read here in Hebrew about it). They read from the Bible: Isaiah’s prophecy: “My House will be a house of prayer all peoples,” sang psalms, read from the New Testament as well. Sermons were given in Latin, German, French, English, Hebrew and Arabic, each one with a message of unity in faith, hope for a better world and a determination to stand together against difficulties along the way. Our Window on Mount Zion volunteers, in coordination with both the police and the monks leading the service, served as ushers and made sure the service proceeded smoothly. Both the police and monks were extremely grateful for our assistance.

The event ended with the Lord’s Prayer. As participants left, Jewish passersby, on their way to worship at David Tomb, greeted the Christians, creating an atmosphere of coexistence, mutual respect and cooperation. This is exactly the type of relations we are striving for in the Window on Mount Zion project.

How did this tradition come about? In 1964, Pope Paul VI made his first papal visit to the Middle East since the Middle Ages, during which he visited various Orthodox communities. In January 1964 he conducted an historic meeting with the Orthodox Patriarch of Constantinople, the first such meeting in 900 years! Since then, in an attempt to continue this improvement of relations, Christians around the world hold joint prayer services during the last week of January. In Jerusalem, this week was sealed with a joint prayer in the Room of the Last Supper, formally a neutral place, historically and religiously significant, and a sacred site to almost all the Christian communities in the city.

For a moment, it seemed as if Isaiah’s prophesy was coming true…

You can learn more about “Window to Mount Zion” in Hebrew at the site and at the Facebook Page .

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MiniActive Women – Intensive and Unrelenting Activism for Change

Unrelenting Creativity  – that has been the modus operandi of the MiniActive network since its establishment in 2012. And today, three years on, MiniActive women are continuing to find original ways to deal with a challenging situation. Garbage collection in East Jerusalem, always a sore spot, has become even more problematic over the past few months. The women still call the 106 municipal hotline, but many garbage piles remain.

Refusing to give up, the women changed their tactic. Since October, MiniActive women have engaged in a “We Don’t Want to Live in Garbage” campaign on their Facebook page. Each day several pictures of overflowing garbage ticks and makeshift garbage dumps are uploaded to the MiniActive Facebook page.

Original Type of Garbage Receptacle

Original Garbage Receptacle

These are often shared by the 0202-A View from East Jerusalem Facebook page, that translates Arabic-language Facebook and Internet posts into Hebrew, which reaches a number of prominent journalists and local politicians. While collection has improved somewhat, we will continue putting pressure on service providers to provide fundamental services to East Jerusalem residents.

MiniActive Anti-trash Campaign, from January 19

MiniActive Anti-trash Campaign, from January 19

May future news bring pictures of Jerusalem’s beauty – and not of its filth.

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Fighting Racism through Neighborhood Tolerance Committees

On January 21, the house of Professor Yaakov Malkin, provost at the International Institute for Humanistic Secular Judaism and himself an atheist, was vandalized, and the perpetrators left a note with a knife. In response, the “Neighbors Tell Their Stories” team in Katamon and the German and Greek Colonies immediately decided to act and show their support of the traumatized family. The women wrote a letter of support and visited the family the following day, bringing with them the letter, signed by dozens of neighbors, wine, and flowers. Diana, a founding member of the “Neighbors Tell Their Stories” team, wrote about her experience here.

Letter sent to Prof. Malkin and his family

Letter sent by the “Katamon-German-Greek-Colonies Tolerance Group” to Prof. Malkin and his family

The “Neighbors Tell their Stories” team is part of a growing network of neighborhood ‘tolerance teams’ that we are setting up all over Jerusalem as one way to fight racism and xenophobia in the city. It is part of a larger program, Grassroots Campaign for Tolerance, which is supported by the UJA-Federation of New York and the Jerusalem Foundation.

“In the multiply-divided city of Jerusalem, where difference is often perceived as more of a threat than a blessing, it’s very hard to recreate that gorgeous variety in a single room. But last Monday night, at our first evening, […] I had the sense of finally coming close.” This is how Diana  described the first event, in which neighbors from various backgrounds told their personal stories in order to create a better and friendlier neighborhood, regardless of race, gender, background, or political beliefs. “The audience — drawn mainly by posters on the street and Facebook posts — listened with rapt attention. Their own journeys to this neighborhood began from all corners of the globe — from Persia to Paris, the east coast of America to Eastern Europe, Tunisia to Thailand, and even Meah Shearim. Most people in attendance did not know most other people, or at least not well (a woman who looked familiar jogged my memory: ‘We know each other from the bra shop’). Yet conversations flowed like rivers…”

Neighbors Tell their Stories

Neighbors Tell their Stories in German Colony

Diana, along with three other women, has created the series of monthly meetings in order to break down the barriers between the separate ethnic groups who live in Katamon and the German and Greek Colonies. Together, this neighborhood “tolerance team” has chosen to call themselves “Neighbors Tell Their Stories,” and they already have a few other ideas to implement in the coming months…Their monthly meetings bring together 30 neighbors to hear stories of people like Yosef, whose family survived the Holocaust in Hungaria; Nili, who was born and raised in Paris and moved to Israel out of Zionist ideals; Ruth, who works with the Ethiopian community in Israel; and others.

Listening to neighbors

Listening to neighbors in Katamon

Professor Malkin’s family was very grateful, and the meeting sparked a new relationship between neighbors who’ve lived near each other for decades, but have never met or spoken. They decided that Sivan, Professor Melchin’s daughter, would speak at the next “Neighbors Tell Their Stories” event next month.

In addition to the team in Katamon/ Greek and German Colonies, there are six more teams who work in other neighborhoods: Abu Tur, Katamonim, Baka, Nahlaot, Rehavia, and French Hill, which have done some pretty amazing things. The key to this project’s success is that each neighborhood is setting its own goals and objectives, according to the nature and character of that neighborhood.

Take Abu Tor / A-Thuri, for example, which is concentrating on Jewish-Arab relations in these adjacent neighborhoods. This is extraordinary, since Abu Tor is one of the places that the Israeli army and police set up makeshift roadblocks when violence flares up, and these areas are sources of particular tension. Despite this, at the beginning of January, in cooperation with the Metropolitcan Baka’a Community Council, Jewish and Arab residents held a most productive evening based on Open Space Technology. The positive energy that infused the 50+  activists that met in Beit MICHA, Abu Tor starkly contrasted the roadblocks that had been temporarily placed just down the street a few months ago. Some of the initiatives presented are already being implemented: an Arab-Jewish team of women walkers in the public sphere, meetings over coffee between the Arab and the Jewish neighborhoods in a different home each time, and the continuation of neighborly Arabic and Hebrew classes, resulting in meetings to practice speaking together. One of the Arab children who attended the meeting drew this, as a sign of hope for a better future of living together. Other ideas that will be implemented in shortly in Abu Tur include a Jewish-Arab soccer group, a Jewish-Arab community garden, a street festival, and more.

At the Open Space Technology Meeting

At the Open Space Technology Meeting in Abu-Tor

The French Hill group also focuses on bringing Jews and Arabs together, and works in full cooperation with the local community center. As the neighborhood is made up of many young families, the group decided to focus on activities for children of all ethnicities to work together, creating art, learning about traditions, and celebrating holidays together. During the joint Christmas/Mawlid (Prophet Mohammed’s Birthday)/Hannukah celebration, a neighbor commented that “it was incredible meeting everyone – Arabs and Jews, young people and old, Ashkenazi and Middle Eastern Jews – and warmed my heart to see all the children playing together, and hearing their parents talking together. We filled the room with light, happiness, love and fun.”

Playing dreidle alongside a Christmas tree

Playing dreidle alongside a Christmas tree at the French Hill

Both Baka and Katamonim teams are currently organizing their first events, both aimed at a series of events to meet the neighbors. The Baka events will empower the elderly and enrich the young by coming together to hear stories from veteran neighbors about their personal histories in the neighborhoods. The Katamonim team events will bring together Ashkenazi and Sephardi, religious and secular, young and elderly, by creating evenings with traditional music and personal stories, and local, home-made Kubbeh!

Poster advertising the Baka'a event

Poster advertising the Baka’a event

Matan, a member of the Nahlaot team, is initiating of the Political Coffee idea. Matan wants Fridays at the Machane Yehuda Market to look a bit different: he wants to put up signs and bring coffee to the Strawberry Garden which is next to the market, and use Effective Dialogue (a special method of dialogue with a non-compliant ‘other’ that was developed by the Speaking in the Square initiative) to encourage people to hold complex political conversations in a fashionable and tolerant manner. He’s already gotten some friends together to learn about the Effective Dialogue technique from Speaking in the Square activists, and they plan on hosting the first Political Coffee day in the beginning of February!

And, inspired by the Nahlaot team, we found this graffiti sprayed around Nahlaot this week: Simple words and phrases, such as: ‘What’s up?’ ‘See you later’ ‘You’re right’ – painted in Arabic, French, Hebrew, and transliteration.

Seen in Nahlaot

Seen in Nahlaot! – pro-tolerance Graffiti for a change!

The Rehavia team has just gotten started and is made up of Ultra-Orthodox, religious, and secular residents; men, women; parents, students. They are interested in breaking down the barriers between the groups through neighborhood tours told by different residents with varying perspectives, joint Shabbat dinners, creating a Street TED Talk Day about ‘What Rehavia means to me,’ and by hanging large banners between porches in the neighborhood, displaying messages of tolerance in various languages.

Two special groups that are also getting started today are a Facebook talkback (comments) group that will work in the all-pervading ‘neighborhood’ of the Internet and social media, and an English speaking group that will work in breaking down the walls between the Anglo community in Jerusalem and the rest of the communities here.

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2016-01-30T07:24:14+00:00January 25th, 2016|Blog, Effective Activism, Promoting Tolerance in Jerusalem|
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