Integrating Cultural Competence in Health Organizations in Israel
Integrating Cultural Competence in Health Organizations in Israel: a Concise Guide (originally published in Hebrew in 2013) is aimed to help health organizations in providing services appropriate to the needs of different cultural populations in order to improve their cooperation with the proposed care, and their health outcomes. In addition to the patient's perspective, this document relates to the implications of adapting the organization to diversity among staff members.
The guide was written as a part of the Cultural Competence Program of the Jerusalem Intercultural Center, in partnership with the Jerusalem Foundation. Another partner to this document is the New Israel Fund, which helped in expanding the program nationally.
Guide: Cultural Competence training in Health Organizations (originally published in Hebrew in 2014) represents an expansion of the chapter dealing with cultural competence training that appeared in the above concise guide. It further develops the ways to manage a system of basic and ongoing training to give employees the knowledge, awareness and skills they need to provide clients with culturally competent service and clinical care. It is based on experience from all around the world, as well as on the vast experience of the JICC and its partners in such trainings in Israel, including original training materials and Israeli-based video vignettes with relevant case studies.