Cultural competency

JICC offers a range of cultural competency tools and services to schools, workplaces, municipalities and businesses to help leaders and teams manage diversity and address the effects of national, social, and political tensions in the workplace. Services are offered in Jerusalem and throughout Israel.

Impact

Government mandate for cultural competency in all health facilities

Partnerships with colleges, companies, hospitals and municipalities

1.2K

Professionals receive practical skills to reduce workplace tensions

Context

In all diverse organizations, maintaining collaborative work environments can be challenging.

Culturally competent service providers can respond in a sensitive and respectful manner to all residents, regardless of cultural or ethnic background, in a way that bridges communication gaps and facilitates resolution of issues. In Jerusalem numerous populations work and live side-by side. Whether in colleges, businesses, hospitals or government offices, staff best serve clients when they understand diversity.

Strategies

Workplace Coaching

Providing workshops for managers and HR teams on how to effectively respond to difficult situations and effectively communicate with diverse teams.

Reaching Many Sectors

Training for hospitals, Israeli police, hi-tech companies, municipal offices and academic institutions.

Team Facilitation

Facilitating team dialogue through guided discussions and creating curated safe spaces for expression.

Relevant Staff

Orna Shani-Golan

Director of Cultural Competency

Dr. Rachelly Ashwall

Email:

info@inclusion.org.il