Part of MiniActive‘s work to improve the surroundings of East Jerusalemites is knowing how municipal processes work. In order to facilitate this, MiniActive organized a virtual tour of the 106 Municipal Hotline in November.

Example of filing a complaint

Example of questions asked

More than 70 members participated in the meeting, which included touring the Hotline Command Center, together with an Arabic-speaking employee, as well as a question-and-answer period about the best uses for the 106 hotline –  environmental problems and what are the best ways to register complaints – and for what kinds of problems  – through the hotline. MiniActive volunteers also learned how to file complaints on the phone and on the app.

Here’s the link to the Facebook post in Arabic:

And many thanks to the Jerusalem Foundationthe US Embassy in Tel Aviv and Jerusalem, the Jerusalem Model, and to Natan for their ongoing support of MiniActive!