Over the past few months, especially since the beginning of the COVID-19 crisis, workshops to improve cultural competency, especially in the healthcare field, have been more important then ever. You can read about our activities here, here and here.
Coming to Hadassah for cultural competency workshops
Many of these activities have been remote meetings, via Zoom.
But at Hadassah Hospitals (both Ein Kerem and Mount Scopus), the need was for in-person meetings, especially since professionals came off shifts from the Hospitals’ different departments, including the COVID-19 wards. Our lectures focused on issues of intercultural encounters with patients and their families in cultural competency workshops for coordinators in charge of improving patient experience.
Meetings according to Ministry of Health guidelines
The lectures were of course held in accordance with Ministry of Health regulations. We were able to give them tools and knowledge that would help them get through their shifts more easily.
There is no need talk about the medical staff’s commitment and dedication. For a variety of reasons, they do not always receive cooperation from patients and their families, and / or they do not always fully understand the complexities of the different Israeli identities and their approach to medical care.
Cultural competency an important part of healthcare, In the midst of hospital shifts
Here’s a Facebook post that lecturer Dr. Rachely Ashwel wrote after the workshops:
Many thanks to the Jerusalem Foundation for their continued support of cultural competency in Jerusalem since its inception in 2008.
