On Tuesday, November 5, we held a special evening for Health Care Rights Volunteers, which was organized by the Community Services Department of the Jerusalem Municipality, with an emphasis on cultural Competency.

The volunteers come from various organizations, such as Santé Israël‘s Bikur Olim project, Kivunim from Hadassah Hospital, the Segula unit at Sha’are Zedek Medical Center, and more, listened to a lecture from our own Aliza Shabo-Hayut, who described the experience of a fictitious immigrant who encounters cultural barriers everywhere – in the education system, on public transport, at the National Insurance Institute and in the hospital. She also described the tools for cultural competence among volunteers are extremely important in helping immigrants and those from different cultures obtain their health rights and navigate the Israeli health system. The lecture received excellent responses and the volunteers noted the importance of the topic and the contribution of the lecture to their work.

Aliza talk to volunteers

Aliza speaking to volunteers

After the lecture specific complex inter-cultural situations were demonstrated through playback theater.

 Volunteers night - show time

Volunteers night – show time

The choice of cultural competency as the main theme of a special evening recognizing volunteers is part of the process of assimilating cultural competence in the municipal Community Services Department that we’ve been leading in recent years.

 Volunteers night - playback time

Volunteers night – playback time

Many thanks to Sarit Lipkin Wolf from the Community Services Department, for organizing the evening, and to Marie Avigad, coordinator of Sante Israel, who was part of the steering committee for the evening and who brought the subject to the fore. And of course, many thanks to the Jerusalem Foundation, for its continued support of Cultural Competency over the past decade.

Here’s the post from the Sante Israel Facebook page (in Hebrew and French):

Many thanks to the Pharmadom Foundation for its continued support of Santé Israël over the years, and to the Jerusalem Foundation for its support to the JICC cultural competence program.