Atta’a – Empowering Residents through Increasing Awareness

February 18, 2017

Over the last few months we’ve mentioned here and here about the steady increase in the number of ‘likes’ to the Atta’a Facebook page (today it’s nearly 8,500, but it changes frequently) and in the traffic on the Atta’a web site. The site has a wealth of information about health care and other service providers – from opening hours for the various offices to lists of hospitals and clinics with telephone numbers. There is information about the Ministry of the Interior, the National Insurance Institute, and much more.

In January the site, for the first time, published guidelines in plain and concise Arabic on who is eligible for discounts on property taxes and how to go about receiving those discounts. (Since health care, welfare, education and other services are provided based on a resident’s proof of residence in Jerusalem, nearly all East Jerusalem residents seek to pay annual municipal property taxes.)

Saving money, accessing rights

Saving money, accessing rights

Atta’a also posted notifications on Facebook, with links to the web site.

The result was revolutionary – thousands of people (out of a total adult population of 150,000) clicked through to the information on the Atta’a website in two days! We are very proud of this number, and believe that it enabled a large number of people to work correctly to receive discounts on property tax.

Atta’a posted a reminder a few weeks later:

Many thanks to the Jerusalem Foundation for its ongoing support of Atta’a.

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